E.R.V.T. LTD (d.b.a ERIZOS) takes privacy seriously. This policy explains what personal
information is collected regarding use of Erizos software — Studio, Studio Client, MediaHub, Plugins for
Unreal Engine, Agent, CreativeHub, Portal — and the website, plus related services.
Any download, installation, or use of our software or services constitutes acceptance of this policy.
Users who disagree should exit without downloading. Clicking "I ACCEPT" binds users to these terms.
Erizos reserves the right to amend this policy, with changes effective immediately upon posting.
We collect information to provide customised experiences across our software and services.
Users may provide their name, company, and email address when installing software or accessing the website. This information can be updated at any time. Users may decline to provide certain details, though this may limit available functionality.
The software collects non-personally identifiable usage data in aggregate form for research on demographics, interests, patterns, and behaviour. This data is used to improve functionality and the overall user experience.
Users must provide only wholly-owned materials and information when using our services.
Cookies are small text files stored on your device when you visit our website. We use both session and persistent cookies to track usage, build statistical data, customise services, and identify repeat visitors. Cookies do not personally identify individual users.
Information collected is used to improve our software and services. We may contact users by email about new services, updates, and promotions. Users can opt out at any time by emailing [email protected].
Information may be used to resolve disputes, troubleshoot problems, and ensure the proper functioning of our services.
Erizos advertises its software but will not disclose personal information to third parties for advertising purposes except as specifically stated in this policy.
Affiliate partners and content providers may be added over time. Only statistical, non-personally identifiable information is shared with such parties.
Information may be disclosed when required by law or legal process.
Personal information is encrypted using Secure Sockets Layer (SSL) industry-standard practices and protected by firewalls. Only employees who require access to personally identifiable information in order to perform their duties are permitted to do so. Our servers are kept secure and regularly maintained.
Our software and website may include links to third-party websites. Erizos does not control these sites and is not responsible for their privacy practices, content, or accuracy. We encourage users to review the privacy policies of any external sites they visit.
In the event that Erizos is merged, acquired, or sells its assets, personally identifiable information may be transferred to the acquiring company in order to continue providing services. Users will be notified of any such changes and any resulting updates to this privacy policy.
Users may view, amend, or delete their collected personal information at any time. Upon request, Erizos will provide a copy of your data free of charge in machine-readable format within 14 days. You may also request that your data be transmitted directly to a third party.
Requests that are deemed unfounded, excessive, or repetitive may be subject to an administration fee.
Users may request the correction or completion of any inaccurate or incomplete personal information held by Erizos at any time. We will action such requests without undue delay.
Users may request the deletion of all collected personal data and the cessation of any further dissemination of that data.
To exercise this right, please contact us using your registered email address and full name.